VoIP for Small Business
Katy, TX

Leave your VoIP solutions to our experts

Proudly serving small businesses in Katy for over 20 years

DOCUmation, is your trusted local VoIP installation and VoIP solutions company for small businesses in the Katy, TX area. With our VoIP consulting services, you’ll be assured that your VoIP system will be appropriately aligned to the needs and budget of your small business, and that your VoIP installation is done quickly and effectively.

Contact us today learn more.

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Why upgrade your small business to VoIP?

As traditional telephone companies eliminate copper and landline support of the Public Switched Telephone Network (PSTN) for Plain Old Telephone System (POTS), Voice over Internet Protocol (VoIP) continues to grow exponentially. VoIP has many more advantages over the PSTN than drawbacks. Data network infrastructure is far superior to the deteriorated telephone network infrastructure within most buildings. 

To ensure ideal accessibility, we deliver our IT helpdesk through live chat, phone, email and ticket systems. With our ability to resolve networking, software and hardware issues, you can easily execute all your activities without any worries. This ensures that your employees have timely support from seasoned IT experts whenever the need arises for it. 

Assessing your business for VoIP

Considering VoIP relies on the internet connection, your first consideration is bandwidth. What is the bandwidth available to support VoIP? After determining the internet bandwidth, the number of VoIP connections possible is determined. The amount of uploading bandwidth determines the number of VoIP connections supported, not download speeds. Depending on the upload bandwidth, the typical internet connection may support VoIP systems ranging from 100 lines down to only five lines. Remember, the combination of all bandwidth needs will affect the percentage available for both VoIP and network data usage.

Bandwidth and quality matters

When your internet connection or connection quality goes down, so does your VoIP service. The good news is VoIP technology is continually improving and has nearly reached the robustness of traditional landlines. The greatest reliability and highest bandwidth capacity of the internet connection is crucial. We will ensure that you get a high quality system that addresses ensures greater quality and reliability for trustworthy VoIP service.

Freedom and regulation

Although VoIP is not embraced worldwide (it’s even illegal in some countries) the U.S. has regulated VoIP through the Federal Communications Commission (FCC); ensuring VoIP supports emergency services, handicap access, pays regulatory fees, contributes to universal service and other mandated payments placed upon the traditional POTS. These are vitally important concerns because VoIP connections are not bound to a specific location, but mobile through addressing on the internet. Imagine using VoIP phone numbers anywhere in the world, called locally from other area codes or even countries, possibly appearing as a local call in another area code or country.
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Not just a phone on your network

Not unlike other internet-based or cloud-based technologies, security is another concern with VoIP. Like other well-known threats, identity and service thefts occur over VoIP. VoIP solutions are also susceptible to viruses and malware, denial of service and phishing attacks. The security practices that protect valuable and sensitive data, also apply to VoIP. Small businesses share in the security of VoIP through VLANs, segregating networks, firewalls, strong authentication and encryption. Our VoIP consultants will ensure your system is protected with the highest level of security to mitigate these risks

More for your money

For a fraction of the cost of traditional landlines, VoIP solutions give more features, freedom and customization to small businesses. We can evaluate, design and provide VoIP systems for any small business, as well as assist with installation and setup regardless of your technical expertise. For small businesses looking for the best, most economical and easy to use VoIP solution that can grow with your business, contact us today.

CALL OUR EXPERTS TODAY