Who We Are2019-11-06T10:02:50+00:00

WHO WE ARE

DOCUmation is a family-owned technology solutions company that provides IT, print, and software-managed services to business and other organizations throughout Texas. Headquartered in San Antonio, TX, our company has been serving customers for nearly 30 years.

DOCUmation is a family-owned technology solutions company that provides IT, print, and software managed services to business and other organizations throughout Texas.

Today we are led by third-generation leadership.

We continue what Lou Scantland, founder and grandfather, started 30 years ago, to help any business become more efficient and streamlined through the implementation of technology designed to fit their individual needs. For three generations, our family’s business has operated with a steadfast commitment to serving with integrity and embodying good old-fashioned Texas values. If you’re just starting out, need a new provider, or have questions about digital print services or IT solutions, contact us today and let us know how we can serve you.

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DOCUmation is a family-owned technology solutions company that provides IT, print, and software managed services to business and other organizations throughout Texas.
Our Story

OUR STORY…

is the story of our family, and it began over 50 years ago.

1958-1995 First generation leadership (Lou & Nancy Scantland)

1960

Lou opens ElectroCopy in Detroit, MI, becoming the first electrofax (permanent copy) dealer in America.

1969

Lou creates the first-ever maintenance agreement combining service, parts, supplies, & toner (cost-per-click model).

1975

Lou enters Texas market for the first time. Owns & operates multiple branches across Texas (Dallas/Ft. Worth, Houston, Austin, San Antonio, and El Paso).

1990

Xerographic Copier Services (XCS) founded in San Antonio, TX; corporate history of DOCUmation begins.

1995-2016 Second generation leadership (Lee Scantland & Scott Woolfolk)

1995

Lou establishes Alternative Business Systems (ABS) in New Mexico – Santa Fe, Albuquerque, and Silver City.

1997

Lou purchases Copy Distributing of San Antonio (CDSA) and merges with Xerographic Copier Systems (XCS).

2016 – Present Third generation leadership (Preston Woolfolk & Hunter Woolfolk)

2016

Preston & Hunter assume leadership roles as Co-Presidents of DOCUmation.

2018

documentWORKS expands service into Dallas, Ft. Worth, Houston, and Austin.

2018

DOCUmation is recognized as one of the top 300 Most Iconic Businesses of the last 300 years by the San Antonio Business Journal.

OUR CORE VALUES

We are here to serve.

We’re on a mission to provide technology solutions to businesses who value exceptional service.

Our values are how we accomplish that.

AWARDS & RECOGNITIONS

Best Place to Work (2009-2018)

Best Place to Work (2009-2018)

Awarded by the San Antonio Business Journal (SABJ), we have been recognized with this honor for 10 years in a row. We recognize the importance that our people play in our mission and we strive to create an environment where they feel joyful and inspired.

ricoh banner

Ricoh Service Excellence Award (2014-2018)

As the largest privately-owned Ricoh dealer in Texas, we have received this prestigious honor for five years now. Qualification for this award is based on several factors, including customer satisfaction and technician skills. Exceptional service is at the forefront of all we do.

Ricoh Service Excellence Award (2014-2018)

300 Most Iconic Businesses in San Antonio (2018)

We were proudly recognized as one of the 300 Most Iconic Businesses in San Antonio over the last 300 years by the San Antonio Business Journal. This recognition was in celebration of our city’s tricentennial celebration and we are proud to have been included.

Hunter Woolfolk, 2018 Class of 40 Under 40 (2018)

Hunter Woolfolk, 2018 Class of 40 Under 40 (2018)

Co-President Hunter Woolfolk was selected by the San Antonio Business Journal and a select panel of judges as a recipient of this esteemed recognition. It honors individuals who are climbing the ranks and leaving a mark in our city.

Preston Woolfolk, ENX Difference Maker (2018)

Preston Woolfolk, ENX Difference Maker (2018)

Awarded by ENX Magazine, Preston was recognized as a 2018 Difference Maker in the Document Technology industry. ENX magazine is a publication dedicated to the office technology and document imaging industry. This award highlights individuals who are changing the game in our industry and making impacts in their business.

Family Excellence Award (2019)

Family Excellence Award (2019)

Awarded by the San Antonio Hispanic Chamber of Commerce, this distinction recognizes a family who provides outstanding support and commitment to uphold a family-based business within our community. As a company that prides itself on a commitment to our people and our community, we were humbled to have been selected as the 2019 recipient.