The Story of DOCUmation

DOCUmation is a family-owned technology solutions company that provides IT, print, and software-managed services to business and other organizations throughout Texas. Headquartered in San Antonio, TX, our company has been serving customers for more than 30 years.

Today we are led by third-generation leadership.

We continue what Lou Scantland, founder and grandfather, started 30 years ago, to help any business become more efficient and streamlined through the implementation of technology designed to fit their individual needs. For three generations, our family’s business has operated with a steadfast commitment to serving with integrity and embodying good old-fashioned Texas values. If you’re just starting out, need a new provider, or have questions about digital print services or IT solutions, contact us today and let us know how we can serve you.

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OUR STORY…

is the story of our family, and it began over 50 years ago.

DOCUmation Highlights

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1958
Lou Scantland enters industry working for Thermofax, a 3M dealer.
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1960
Lou opens ElectroCopy in Detroit, MI, becoming the first plain paper copier dealer in America.
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1975
Lou enters Texas market for the first time. Owns & operates multiple branches across Texas (Dallas/Ft. Worth, Houston, Austin, San Antonio, and El Paso).
1995
1995
Lou establishes Alternative Business Systems (ABS) in New Mexico – Santa Fe, Albuquerque, and Silver City.
1997
1997
Lou purchases Copy Distributing of San Antonio (CDSA) and merges with Xerographic Copier Systems (XCS).
1998
1998
Corporate name is changed to DOCUmation.
2007
2007
DOCUmation expands service into the Texas Hill Country.
2016
2016
Preston & Hunter assume leadership roles as Co-Presidents of DOCUmation.
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DOCUmation is recognized as one of the top 300 Most Iconic Businesses of the last 300 years by the San Antonio Business Journal.
1958-1995 First generation leadership (Lou & Nancy Scantland)
1995-2016 Second generation leadership (Lee Scantland & Scott Woolfolk)
2016 – Present Third generation leadership (Preston Woolfolk & Hunter Woolfolk)

Our Core Values:
How We Became the Best in Texas

We’re on a mission to provide technology solutions to businesses who value exceptional service.

High Quality

We are dedicated to building a quality organization so that we may bring the highest value to our teammates and customers.

Character

We do the right thing no matter the outcome.

Community

We joyfully give of our time and talents to impact the work and lives of our teammates, customers, partners, and community.
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Innovation

We build our organization through innovation, constantly looking for improvement in our processes and customer solutions.

Inspired Attitude

The energy of our optimism will drive our attitudes, create a fun work environment, and build successful relationships.

Professionalism

Our dedication to high standards and daily excellence will be the foundation for our professional reputation.

AWARDS & RECOGNITIONS

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Best Place to Work (2009-2018)

Awarded by the San Antonio Business Journal (SABJ), we have been recognized with this honor for 10 years in a row. We recognize the importance that our people play in our mission and we strive to create an environment where they feel joyful and inspired.

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300 Most Iconic Businesses in San Antonio (2018)

We were proudly recognized as one of the 300 Most Iconic Businesses in San Antonio over the last 300 years by the San Antonio Business Journal. This recognition was in celebration of our city’s tricentennial celebration and we are proud to have been included.

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Hunter Woolfolk, 2018 Class of 40 Under 40 (2018)

Co-President Hunter Woolfolk was selected by the San Antonio Business Journal and a select panel of judges as a recipient of this esteemed recognition. It honors individuals who are climbing the ranks and leaving a mark in our city.

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Preston Woolfolk, ENX Difference Maker (2018)

Awarded by ENX Magazine, Preston was recognized as a 2018 Difference Maker in the Document Technology industry. ENX magazine is a publication dedicated to the office technology and document imaging industry. This award highlights individuals who are changing the game in our industry and making impacts in their business.

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Family Excellence Award (2019)

Awarded by the San Antonio Hispanic Chamber of Commerce, this distinction recognizes a family who provides outstanding support and commitment to uphold a family-based business within our community. As a company that prides itself on a commitment to our people and our community, we were humbled to have been selected as the 2019 recipient.

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Family-Owned Business Award (2020)

Awarded by the San Antonio Business Journal, this distinction recognizes family-owned honorees who exemplify the best of the Alamo City in their strength, will and determination to succeed even as world events place ever-growing obstacles in their way. Read more here.

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The Stevie Awards, Bronze Award for Marketing Campaign of the Year in the Covid-19 Response Category (2020)

The Stevie Awards, a world premier business award organization, has appointed DOCUmation and Director of Marketing, Arica Espinoza, the Bronze Award for Marketing Campaign of the Year in the Covid-19 Response Category for the Women in Business Awards. We stand amongst winners like LinkedIn, Burger King, CISCO, The Ad Council and many more. Read more.

 
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Forbes Communications Council, Official Member (2021)

DOCUmation, has been accepted into Forbes Communications Council, an invitation-only community for executives in communications, marketing, and public relations.

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Best Companies to Work For in Texas (2021)

The awards program was created in 2006 and is a project of the Texas Association of Business (TAB), Texas Society for Human Resource Management and Best Companies Group. This statewide survey and awards program was designed to identify, recognize, and honor the best places of employment in Texas, benefiting the state’s economy, workforce, and businesses.  The 2021 Best Companies to Work for in Texas list is made up of 100 companies.

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Ricoh Service Excellence Award (2013-2022)

As the largest privately-owned Ricoh dealer in Texas, we have received this prestigious honor for five years now. Qualification for this award is based on several factors, including customer satisfaction and technician skills. Exceptional service is at the forefront of all we do.