MANAGED onsite:
outsourced support

back office outsourcing services

DOCUmation offers onsite services that enhance our technology recommendations by having skilled technicians available onsite for recurring and temporary needs. We can handle your document output management, office support, records management, print shop, and mail center processes in an efficient, cost-effective way.

DOCUMENT OUTPUT MANAGEMENT

Document output management includes everything from printing documents to centralizing the production or scanning of documents for specific projects.

OFFICE SUPPORT

Maintaining updated documents and keeping the data they contain current is a major challenge for large organizations. Our managed software solutions address this issue by allowing employees and administrators to keep track of document versions intuitively.

RECORDS MANAGEMENT

We offer day-forward imaging services, file room management services, and secure communication solutions for coordinating between document management vendors. With our team handling your records archival, you can ensure your employees will always have access to files, with the latest versions immediately available when needed.

PRINT SHOP

Having an on-site managed print shop gives you greater control over your end product, reduces your print cost, increases turnaround time, and maintains the security of information. Have our state-of-the-art production equipment available to you anytime.

MAIL CENTER MANAGEMENT

Minimize your time, energy and costs on mailroom management. DOCUmation provides centralized mail services and internal routing and distribution solutions to meet these needs.

we'll support your goals

For less than what it would cost you to onboard new temporary employees, we can send our own highly qualified staff to take care of your task overflows and routine services. This lets you compensate for vacations, sick leave, and peak periods with ease – bringing peace of mind to executives faced with staff shortages.

Whether you need us to provide on-site reception staff or you need to make use of our on-site print shop capabilities, we are ready to help your business thrive through peak periods and staff shortages. This way, your staff can focus on what they do best.

WHY DOCUMATION?

DOCUmation is ready to help your organization find the ideal hardware combination for meeting your customers’ needs while generating value in document-oriented processes. Partner with us and earn value with every page you print. We drive office efficiency by conducting a comprehensive, non-intrusive technology assessment at no cost. This evaluation forms the basis of our hardware recommendations, ensuring that our team selects products that you truly need. Our process presents numerous benefits to customers:

FLEXIBILITY

Our one-of-a-kind strategy allows customers to choose between multiple technology paths, ensuring flexibility during selection, deployment, operation, and maintenance.

EXPERTISE

Our master technicians ensure quick resolution of technical problems on-site. Our first-call resolution rate stands at an impressive 96%. This means we get it right the first time.

COMPARATIVE ADVANTAGE

Entrusting your print and imaging needs to our team frees up your own IT team to focus on meeting higher-impact strategic needs. Our team manages your imaging equipment so that you don’t have to.

SIMPLIFICATION

Instead of having to pay multiple invoices every month, verifying and cross-checking between different vendors, our customers enjoy the benefits of our simplified billing process.

Have DOCUmation support back-office processes, document output management, and mail center management for your business.

IT. PRINT. SOFTWARE. VOICE.