Facilities Management: What is FM?

The success of every business is directly related to the availability of various functions and services. It might surprise you, but according to recent stats, 4 in 10 US workers waste 60 minutes every week looking for desks, conference rooms, and coworkers. Wasted time costs the nation $27.5 billion annually. 

Such huge numbers are shocking, but when there are already piles of tasks waiting to get addressed, even a minor issue like a sudden breakdown of a machine can lead to abrupt downtimes. Until the machine is not fixed, work productivity is heavily affected, leading to delayed projects and impacting business revenue.  

In such scenarios, a third-party service company or “Facilities Management” saves the day by providing all the “facilities” a business needs to avoid downtimes as much as possible. In the following guide, let’s explore everything you need to know about Onsite Facilities Management, their roles and responsibilities, and how businesses can benefit from it.  

Why is Facilities Management Important? The Top Benefits of FM for a Business  

Every business needs facility management services to ensure its functionality, safety, sustainability, and work efficiency stay in line. Let’s quickly explore some of the major benefits of FM and how it influences a company’s work environment.  

FM takes into account all the possible means of enhancing work productivity. It ensures that everyone within a business’s premises can complete their jobs effectively. For that, it keeps an eye on areas such as technology use, transport and vehicles, and daily equipment to provide a clean, safe, and functional work environment.  

Besides ensuring all the machines are working correctly, FM also keeps an eye on whether they are running “safely.” Thus, facility managers are responsible for meeting the company’s safety standards and maintaining work equipment. By making the work environment safe, they bring comfort to everyone working in the office.  

In an office, work sustainability means living and working conditions meeting specific criteria to ensure employees and staff can work comfortably.  

It can include anything related to the work environment, personal and overall health, and employee safety. Other areas that FM covers to make the workplace more sustainable are investing in greener practices, optimizing energy consumption, and reducing wastage.  

Note that such practices bring comfort to both employees and ensure a promising future for the company as all the staff is healthy, safe, and dedicated to working efficiently.  

Scalability is important to any business growth and needs proper guidance and management. You never know when your company will start receiving a higher number of projects.  

To cope with the increase in demand, you would need more employees and work efficiency. Otherwise, the company can face a lack of proper work management, delayed deadlines, and negative reviews.  

So, FM also addresses factors like business growth and work expansion, whether related to changing locations or helping employees adapt to changing work environments.  

In summary, Facility Management is the utter need of every business as it takes care of all the necessary tasks to ensure a smooth, safe, and productive workflow.  

What is an MSP?

What is an MSP? The Benefits of Using a Managed Service Provider for Managed IT 

MSP, or Managed Service Provider, is a popular term commonly used in the business world. Sometimes, it is also used interchangeably with “managed IT,” “IT firm,” “IT services,” or “IT consultant.”  

All of these make MSP a quite confusing term, though it is not that complex: 

MSP or Managed Service Provider outsources IT services for businesses to support their IT needs. An MSP ensures the companies hiring their services work smoothly without facing any technical issues. Some of its standard services are managing security, support services, and wireless computing.  

Even though MSP assists businesses in enhancing their workflow, it is still considered a cost-cutting move. However, using MSP or Managed IT services can significantly benefit your business. Stick till the end to know how!  

More About MSP 

Every business needs to excel at various things to stand firmly in this rapidly changing world. Even a small error can cause long downtimes, negatively affecting a company’s image. MSP is a system that provides services to businesses to thrive in their technical department.  

So, MSP or a Managed Service Provider is responsible for delivering the services the company needs to avoid downtimes. MSPs have a team of IT specialists that focus on raising a business’s uptime and productivity levels.  

However, a business doing well can also need managed IT services. It’s because sooner or later, it will need someone to handle some of the tasks/services to focus on other important things.  

In a nutshell, companies that do not have the time, budget, or skill to manage their IT services hire Managed Service Providers. These MSPs stay updated with the current needs of industries and manage their technical services for a monthly agreement or subscription.  

An MSP can help companies with their network, security, customer support, infrastructure, subscription services, etc. For instance, an MSP may send a technician to fix any technical error occurring in a business’s location.  

Why Use MSP for Managed IT? Benefits of MSP for Managed IT  

Managed IT experts focus on what your business needs the most to outsmart the huge competition. They handle all the technical factors while you can stay focused on your business’s main objectives.  

Basically, the reason behind hiring MSP services is to ensure businesses don’t get too caught up in minor things. Experts handle these routine tasks, so companies get more time and attention towards complex projects.  

Some of the day-to-day jobs managed by MSP are: 

On the whole, availing of MSP or Managed IT services has various benefits for the business, as listed below.  

  1. Saves Time & Directs Focus on Core Objectives  

Today’s businesses need to concentrate on plenty of things to thrive. As mentioned earlier, hiring managed IT services saves a lot of time spent otherwise on handling minor issues. MSPs take responsibility for technical aspects, giving a company room to focus on its core objectives.  

  1. Offers Advanced-Level Expertise  

You are letting the experts handle everything by giving an MSP 100% control of your IT needs. It means lots of issues will be fixed before they occur, and your business will be saved from extreme downtimes. Managed IT services also include building strategies to increase the company’s efficiency and productivity.  

  1. Reduces Operational Costs  

IT staff is an important part of any business, but only some companies can afford a higher cost. A full-time IT staff means a significant amount of money is spent on selecting, hiring, and training employees. Other costs include salary packages, sudden turnovers, and investment in hardware.  

However, the same is not the case with MSPs. Hiring managed IT services can reduce operational costs associated with IT staff. A managed service provider offers reliable support without any unexpected costs included.  

Another benefit of MSPs is cutting down on large capital expenditures, which will help you expect consistent operational costs. 

  1. Secures Your Data 

Security is a primary concern for every business. Especially for startups or small businesses, securing data and tackling cyberattacks is challenging. With a company to run and grow, you cannot keep your eyes on everything on a fixed budget.  

Hiring an MSP allows you to integrate cybersecurity into your IT system. MSPs can install and manage the most updated IT security systems to secure your data. They employ various cutting-edge tools and system configurations, including virus protection, advanced authentication, and prevention systems. 

  1. Offers Access to Premium, Costly Tools 

Technology is a vast, dynamic world. It also changes rapidly, doubling the cost of using premium tools and features. Businesses also need clarification about which tool to invest in to get the best results. All of this puts the company’s growth and profits at stake.  

Managed IT service providers are aware of every update in the technical world and can help you recognize what your business needs the most. Instead of investing in various tools or features, you can hire an MSP to get access to all the technological requirements for your business.  

  1. Offers Data Compliance Support  

Businesses need to adhere to the standards and guidelines for their IT services. These standards outline detailed guidelines for privacy, investment management, retail businesses, reporting, and cybersecurity in the healthcare industry.  

MSPs are aware of and stay updated with all these technological compliance standards. They can help you adhere to all the necessary standards, legislation, and technical requirements.  

Final Words  

A healthy mindset and an effective strategy are two must-haves for any business. However, sometimes you need to leave everything to experts instead of multitasking.  

Hiring MSPs or managed IT services can save time, cost, and struggles, whether a small business or an established firm. They offer premium expert advice, secures your data against cyberattacks and malware, and provide access to premium tools.  

MSPs also help you understand your business better and help you focus on other important projects. They help your business stand firm by offering compliance support and ensuring any technical errors are immediately fixed. 

Family-Owned Business, DOCUmation, Named Top 3 “Best Companies to Work for in Texas”

From top-25 to top-3 – DOCUmation is officially named one of the “Best Companies to Work for in Texas” by the Texas Association of Business.

The “Best Companies to Work for in Texas” program is open to all businesses across the state, big and small, private and public. Rankings are based on employer assessments and employee feedback, highlighting multiple perspectives from all divisions and departments.

The competitive nature of this program goes to show the importance of company culture; it’s a nod to everyone who has worked to create a work environment that people want to be involved with.

About DOCUmation:

DOCUmation is a family-owned technology company under third-generation leadership. Our 30-year history has allowed us to gain a thorough understanding of how technology and processes can affect the productivity of those we serve.

We specialize in four key service areas – IT, print, process automation, and unified communications – and provide supplemental resources like interactive whiteboards and temperature kiosks to companies in the Lone Star state. We aim to provide incredible service to our customers always, through a solid mutual commitment to everyone we work with.

While our relationship with our clients is key to company success, we also know that we couldn’t do any of this without our employees. DOCUmation is a privately held company, and the culture reaps the benefits. We make career progression for our employees a priority, doing our best to help them achieve their goals. 




We offer competitive pay as well as a variety of opportunities for professional development. Our employees get the stability and resources of a big business, but with the knowledge that important decisions are made by members of leadership that they know and trust.

We make a huge point to keep fun at the forefront for our employees, so they are happy to come to work each day. We look for team members who can bring diversity, innovation, and inspiration to the workplace. We also look for those who will encourage and uplift others, and who will make each day a good one for everyone they encounter.

If this sounds like the kind of company you would love to become a part of, guess what? We’re hiring across all markets! San Antonio, Houston, Dallas-Fort Worth, West Texas…we are looking for the new generation of our family. Some perks you’ll get are:

If you exude high character and a strong work ethic and you want to be part of our DOCUfamily, we encourage you to check out our company and send in your application! Explore our opportunities at www.mation.com/careers.