our MISSION is simple:
provide best-in-class technology solutions
through a dedicated team of professionals who are
character-driven, community-focused, & customer-oriented.
CHARACTER. COMMUNITY. CUSTOMER.
This motivates us — inspires us — to do what we do.
Businesses are forced to change, adapt, and sometimes reinvent
themselves because technology is always evolving,
always moving forward.
We want to move forward with you.
WHO WE ARE
WHERE WE COME FROM
DOCUmation was founded in 1997 by Lou Scantland, a pioneer and legend in the office technology industry. Scantland knew that while he was selling and servicing business products, his primary responsibility was to help businesspeople gain an advantage over their competitors by providing an efficient and effective means of communicating information both internally and externally. This required knowledgeable sales professionals who understood workflow, skilled service technicians committed to keeping machines up and running, and a support system that always put the customer first. Scantland also felt that successful businesses had a responsibility to be an integral part of the community and give back.
Today, Scantland’s philosophies for success are alive and thriving under the leadership of a third generation of his family. Over the years, products and technical support have evolved and become much more sophisticated, but the mission to help customers successfully integrate technology into their business processes seamlessly has remained the same. At DOCUmation, success means more than just revenue growth and profitability. Success means living up to a well-defined legacy that demands character, integrity, good old-fashioned Texas values, and an unwavering commitment to ethical behavior.