CAREER OPPORTUNITIES

The growth and success of Documation is due to our people and we consider our employees to be our greatest asset. If you would like to make a change in your career and join the Documation team, please contact us.

Systems Engineer – MNS

Reports to IT Service Manager
Full Time / Non-Exempt San Antonio

Essential Job Functions and Responsibilities

Assist in the day-to-day tasks and operations of the Managed Network Services Department. This individual will be involved with basic service ticket response, onsite support, and project work for clients. Primary responsibilities include, but are not limited to:

  • Service calls for current customer base – server, workstation, switch, router, end-user and other basic troubleshooting, while effectively communicating issues and alternative solutions. Takes initiative to achieve valued-added results and improve upon solutions offered.
  • Assist with Project Work for New or Current Customers – install, modify, and repair computer hardware and software, router/switch networking, installing agents and antivirus, patch and update management.
  • Customer Service – the ability to interface with end-users, listen to concerns/problems and see them through to resolution; while developing / fostering collaborative working relationships with the customer.
  • Time Management – identify / implement solutions to broad, complex, and critical customer enhancement challenges in a fast paced environment; while using a high degree of insight, research, analytical skills, to develop new or enhanced methods and techniques to resolve problem through multiple project deployment daily.

    Experience and Job Related Requirements

  • Provide a timely, polite, efficient service and a positive Company image.
  • Able to prioritize in order to meet goals and deadlines
  • Highly experienced working both alone and as a team member
  • Experience implementing and supporting wide ranging technologiesEducation and Certification
  • Minimum: High School Diploma or GED; Associates or Technical Degree Preferred
  • CompTIA A+, Network+, Security+ required to varying degrees
  • CCNA (Cisco) Routing and Switching (recommended)Physical RequirementsAbility to lift up to 50lbs.

Houston Branch

Sales Manager

 

We are seeking an additional Sales Manager for this location. The successful candidate will be responsible for hiring, training, and developing a growing sales force. The successful Sales Manager will be qualified in the following areas:

  • Possesses a proven track record of growing revenue through leadership and innovation
  • Can successfully lead a diverse sales team with all levels of experience
  • Has shown the ability to motivate and inspire individuals to be their personal best
  • Possesses the ability to set goals and help sales team members to exceed those goals through mentoring, encouragement and accountability
  • Industry experience is a big plus but NOT REQUIRED

How will we help you to be successful at DOCUmation? We provide all the resources and tools needed to help your team win. We have the latest in industry technology, the biggest and best support team, and an unbeatable market strategy. All we are missing is you…

Only if you are the person we have been waiting for, submit your resume to Amy, our Human Resources Director at afreiermuth@mation.com. We can’t wait to meet you.

Sales Representative

 

We are seeking an additional Sales Representative for this location. The successful candidate will be responsible for managing accounts, growing revenues and moving up in tax brackets. The successful Sales Representative will be qualified in the following areas:

  • Personable with a willingness to serve the needs of others
  • Self-motivated with a passionate drive to succeed
  • Possesses unquestionable integrity and the highest moral standards
  • Committed to growing in knowledge and skills
  • Clear and concise communication
  • Excellent listening skills
  • Industry experience is a big plus but NOT REQUIRED

How will we help you to be successful at DOCUmation? We provide all the resources and tools needed to help you win. We have the latest in industry technology, the biggest and best support team, and an unbeatable market strategy. All we are missing is you…

Only if you are the person we have been waiting for, submit your resume to Amy, our Human Resources Director at afreiermuth@mation.com. We can’t wait to meet you.

Field Service Technician

 

We are seeking an additional Field Service Technician for this location. The successful candidate will be responsible for maintain the highest degree of service standards in the industry. The successful candidate will be fully qualified in the following areas:

  • High level skills in networking and IT troubleshooting
  • At least 2 years of Business Technology Industry experience/li>
  • At least 5 years of technical experience
  • Must have a clean driving record and submit to a post-offer drug screen

How will we help you to be successful at DOCUmation? We provide all the resources and tools needed to help your team win. We have the latest in industry technology, the biggest and best support team, and an unbeatable market strategy. All we are missing is you…

Only if you are the person we have been waiting for, submit your resume to Amy, our Human Resources Director at afreiermuth@mation.com. We can’t wait to meet you.

Austin Branch

Sales Manager

 

We are seeking an additional Sales Manager for this location. The successful candidate will be responsible for hiring, training, and developing a growing sales force. The successful Sales Manager will be qualified in the following areas:

  • Possesses a proven track record of growing revenue through leadership and innovation
  • Can successfully lead a diverse sales team with all levels of experience
  • Has shown the ability to motivate and inspire individuals to be their personal best
  • Possesses the ability to set goals and help sales team members to exceed those goals through mentoring, encouragement and accountability
  • Industry experience is a big plus but NOT REQUIRED

How will we help you to be successful at DOCUmation? We provide all the resources and tools needed to help your team win. We have the latest in industry technology, the biggest and best support team, and an unbeatable market strategy. All we are missing is you…

Only if you are the person we have been waiting for, submit your resume to Amy, our Human Resources Director at afreiermuth@mation.com. We can’t wait to meet you.

 

 

Join a Great Team!!!